Claims

Claims

We believe that our customers deserves more when it comes to support in the event of a claim and although the actual claim will be handled by the insurance company, we believe that it is important for you to have the correct advice and support when required.

 

Non Motor Claims

All claims need to be notified to the insurer, the details of how to do this will be noted within your policy.

We have partnered with CEC to provide expert loss adjuster assistance when you need it for non motor claims.

If you require help with the claim the claims information sheet noted below will need to be completed, this will be sent to CEC Claims team who would contact you within 24 hours of notification to them, a professionally qualified Loss Adjuster will be personally assigned to your claim.

Your Loss Adjuster will then provide you with practical advice to help you in:

  • Attending on site to meet with your Insurers or their representatives.
  • Compiling, presenting, negotiating the claim and verifying your loss.
  • Managing risks associated with any business situation from which a potential claim to your insurers may arise.
  • Gathering evidence to defend liability claims against you successfully.
  • Taking measures to secure and make your premises safe.
  • Mitigating your loss and salvaging any undamaged items.
  • Minimising any disruption to you or your business / home.

Alternative levels of assistance options are available as an upgrade to the above where required for an additional fee.

Please note that we are unable to provide this cover in relation to Motor vehicle claims.

If you require CEC assistance once the claims has been reported to the insurer please click the button below and complete the form.

MOBI does not receive any financial compensation for the introduction and we actually pay for this service which is not passed on to you. We simply believe that our customers should have access to the correct specialist in the event of a non motor claim.

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Motor Claims

All claims need to be notified to the insurer, the details of how to do this will be noted within your policy.

In the event of a non fault incident you may incur additional expense by way of replacement vehicle hire whilst your vehicle is in for repair, loss of earnings or personal injury. All of which may not be covered under your insurance policy.

To assist you we have partnered with Kinderton's who will help you make a claim for uninsured losses.

MOBI does not receive any financial compensation for the introduction and we simply believe that our customers should have access to the correct specialist in the event of a non fault claim.

 

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